- I am currently an outpatient at Tama General Medical Center. Can I see a doctor from another department?
- If you wish to see a doctor in a different department from the one you are currently seeing, you will need both a letter of referral to the appropriate department and an appointment in advance.
- Until what time is the paymentcounter open?
- Counter No. 2 on the 1st floor is open weekdays from 8:30 am to 5:30 pm and Saturdays from 8:30 am to 5:00 pm.
- Can I pay my bill on Saturdays and Sundays?
The following options are available. For outpatients Saturdays 8:30 am to 5:00 pm and Sundays: 24 hours. For inpatients Saturdays 8:30 am to 5:00 pm and Sundays 8:00 am to 12 noon.
- I have lost my receipt. Is it possible to reissue it?
Receipts cannot be reissued. However, a replacement document constituting a "proof of receipt" can be issued for 900 yen each time.
- How can I apply for specific documents/certificates?vider.
"Please come to window No. 4 on the 1st floor. (Monday through Saturday, 9:00 am to 4:30 pm. (except holidays)). There are many different kinds of documents like medical and other certificates, so please reconfirm and order them in advance before applying.
- How long does it take to prepare documents?
Please allow up to three weeks for documents to be issued.
- Do you have an ATM machine on site?
There is a Mizuho bank ATM on the first floor.
- How much are your parking charges?
- Patients and attendants: 100 yen for 3 hours (excess charge: 100 yen per hour). Visitors: 100 yen per hour (excess: 200 yen per hour) General public: 300 yen for every 12 minutes (1500 yen per hour).
- Do you have eating outlets within the hospital?
- There is a cafe (Doutor Coffee) and a restaurant (Royal Keyaki) on the first floor. There is also an eat-in space in front of the store (Lawson).