Entrance photo

Referrals and appointments are required

Tobu Chiiki Hospital cooperates with medical institutions (doctor’s offices, clinics, hospitals, etc.) in eastern Tokyo—centered on the six cities of Katsushika, Adachi, Edogawa, Sumida, Koto, and Arakawa—to provide consistent, continual, and suitable medical care to patients based on their conditions. To that end, patients must have a written referral from a regional medical institution or other facility and make an appointment.

Except for emergencies, please make an appointment for an examination and bring a written referral from another medical institution.

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How to make an appointment

To be examined at the hospital, you are required make an appointment and bring a written referral from a doctor at your primary physician.Direct appointment made by the patient

Direct appointment made by the patient

If you have a written referral from a doctor at your primary physician

If your doctor tells you to directly make an appointment and you have a written referral, please call the appointment line.

Appointment line

Please call from the person who can speak Japanese.

HoursMonday – Friday9:00 a.m. – 7:00 p.m.

9:00 a.m. – 12:00 noon

  • Appointment changes or cancellations are also accepted via the appointment line.

Receiving a medical examination for the first time

Please come to the First Visit Desk (#3)

1Fill out the required items on the Medical Examination Application and present your written referral, health insurance card, publicly funded medical care card, etc.
* Make sure to tell us if you have been in a traffic accident (compulsory automobile liability insurance) or work-related accident (workers’ compensation).
2We will create your chart and Patient Registration Card and give them to you.
3Please present your chart and Patient Registration Card at the desk of the department where you will be examined.

Things to bring on the day of your medical examination

  1. Health insurance card
  2. Publicly funded medical care card (if you are receiving publicly funded assistance), Workers’ compensation insurance documents (for work-related accidents)
  3. Written referral from another medical institution )
  4. Patient’s Registration Card (if you have visited the hospital before); please note that you are required pay the actual expenses for re-issuance of this card
  5. Appointment ticket (for people who made an appointment at their previous visit)

For emergency examinations with no appointment, please ask at the Patient Support Center.

Hospitalization procedures

Procedures before hospitalization

  • Hospitalization will be determined by a physician according to the patient’s condition, available hospital beds, etc.
  • Please come to the hospital on the date of the hospitalization appointment designated by your physician.
  • If you have a hospitalization appointment with no determined date, a hospital bed management staff member will contact you with your date, time, and other information around two to three days before hospitalization.
  • If you cannot come to the hospital on the designated date or do not wish to be hospitalized, please contact the hospital bed management staff as soon as possible.

Contact about hospitalization03-5682-5111 (main) Extension: 2102
Please call from the person who can speak Japanese.

Procedures on the date of hospitalization (including same-day hospitalization)

Please bring the following items and submit the Hospitalization Application to the Inpatient Admission/Discharge Desk (#1) on the first floor.

Required to complete the procedures

dical documents
  • Health insurance card
  • Latter-stage elderly healthcare system card
  • Elderly pension recipient card
  • Infant medical care card
  • Physically handicapped person medical care card
  • School child receiving compulsory education medical care card
  • Other medical documents regarding illnesses
  • Maximum amount certificate
  • (The hospital will pay the maximum amount of the medical expenses, decreasing your payment.)
Patient’s Registration Card-
SealMay be necessary for signing agreements, etc.
Any medicines you are takingPlease bring any medicines you are currently taking, as well as their instructions or your Medicine Notebook.
(Please give these to the nurse in charge of the hospital ward.)


Payment methods
Cash(JPN YEN), credit card, debit card and electronic money are available for payment.

payment photo

Our Response to Patients Who Refuse Blood Transfusions for Religious and Other Reasons

We respond to patients who refuse blood transfusions for religious and other reasons according to the following Lifesaving Transfusion Policy in line with the determination of our Ethics Committee.

We will strive to not perform blood transfusions as far as possible in our medical treatment. We will make the effort to gain consent for blood transfusions upon giving a full explanation as far as possible prior to medical treatment that may require a transfusion. If it becomes difficult to maintain life without a blood transfusion, we will prioritize the standpoint of respect for life and perform a transfusion even if we are unable to obtain consent for it. We will explain that it will be difficult to undertake medical treatment at our hospital if you are unable to comply with the above Lifesaving Transfusion Policy. You will receive no disclaimer in which we pledge to provide transfusion-free medicine.


Lifesaving Transfusions
This is the standpoint and concept of striving to perform medical treatment without blood transfusions as far as possible with respect for the intentions of our patients but doing so when a situation arises in which there are no other means to save life.

Transfusion-free Medicine
This is the standpoint and concept of not performing blood transfusions no matter what the situation with respect for the intentions of the patient.